Is this your next challenge as IT Program Management – Tech Resilience & Operations Transformation?
The challenge is to:
Lead the planning, execution, and delivery of complex, cross-functional technology initiatives focused on improving TechOps resilience, service quality, and operational maturity across the Group
Drive implementation of the Tech Resilience roadmap, ensuring alignment across infrastructure, applications, service management, and business stakeholders
Establish and manage program governance, including reporting cadence, stakeholder engagement, and decision-making frameworks across regional and market teams
Coordinate multiple workstreams spanning service management (Incident, Problem, Change), monitoring and observability, CMDB/service mapping, and business continuity
Identify and manage risks, dependencies, and blockers across teams, ensuring timely resolution and...