Lead the Technology Division at Backwoods Security Services in Edmonton, Alberta, focusing on operational excellence and team leadership. Drive efficiency in service delivery and customer satisfaction across technology offerings.
As an Operations Manager, you will oversee daily operations in CCTV monitoring and maintenance while ensuring compliance with company standards. Collaborate with internal teams and vendors for effective service resolution, and work on continuous improvement in operational processes. This role emphasizes sales growth and building customer relationships to support business expansion in the technology sector.
Key Responsibilities:
• Oversee daily operations of the Technology Division
• Develop and implement effective operational processes
• Drive customer acquisition and relationship management
• Manage the operating budget for the Technology Division
• Lead compliance and training efforts within the team
Requirements:
• Proven operatio...