Job Title: Technician Standard II

Location: Washington, DC (100% onsite role from Day 1)

Duration: 06 Months Long Term



Essential Job Functions:

" Install and configure PCs with client computer image for client staff within mandated SLA

" Deliver and install provisioned equipment at user location, and perform basic installation and troubleshooting when required

" Ensure Service Level Agreement is maintained when providing service to clients

" Ship PC equipment to country offices when required

" Ensure work environment is maintained (clean, organized, and safe)

" Ensure backup, recover and data restoration for workstations

" Troubleshoot level 3 issues of the Client Print environment, covering all MFDs in all Client buildings

" Coordinate with Client Print vendor to ensure compliance of all SLA based tasks, inc...