Job Description
This dynamic role is responsible for understanding North America (NA) customer training requirements and driving training attachment on both System Integration (SI) and Non-SI engagements. The primary goal of the Training Consultant is to ensure that customers are equipped to effectively use, operate, and maintain their complex MSI solutions and products, ultimately driving business outcomes, operational success, and strong customer satisfaction.
Key Responsibilities:
Consulting & Proposal Generation: Provide comprehensive training consultation services and custom proposal generation, which constitutes a large part of the role. Conduct needs analysis, administration, planning, and execution of training strategies and events.
Quoting & Alignment: Work closely with field teams to ensure training services are accurately quoted to align with RFP and RFI requests, MSI strategy, and critical customer ...