Become the frontline support at AESSEAL Edmonton as a Technical Support Specialist. Provide technical assistance and manage customer inquiries to ensure satisfaction throughout the repair process.
In this full-time role, you will serve as the central point of contact for customers, interpreting requirements and preparing accurate quotes and orders. Your expertise in mechanical seals and rotating equipment, along with your proficiency in SAP, will support effective troubleshooting and strong customer relationships.
Key Responsibilities:
• Address customer inquiries and provide technical support
• Initiate and manage orders based on customer specifications
• Prepare accurate technical quotes for repair services
• Collaborate with engineering on failure analyses
• Track shipments and manage billing inquiries for customers
Requirements:
• Diploma or degree in Computer Science or related field
• 1-3 years experience in mechanical seals or precision repair
• ...