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Technical Support Specialist - Benelux Market

Company

NPAworldwide

Location

Lisbon, Lisbon

Type

Full-time

Role Summary

Our client is seeking a Dutch-speaking Technical Support Specialist to provide technical assistance to customers, partners, and internal stakeholders across the Benelux region. The role focuses on troubleshooting hardware and software issues, supporting product implementation, delivering technical training, and ensuring a high level of customer satisfaction.

The successful candidate will possess strong technical aptitude, excellent communication skills, and the ability to manage multiple priorities within a dynamic technology environment.

Key Responsibilities

  • Provide technical support via phone, email, and chat to customers, partners, sales teams, and internal stakeholders.
  • Diagnose and resolve hardware, software, connectivity, installation, and configuration issues.
  • Support system administration activities including database setup, user management, reporting, and platform configuration.
  • Troubleshoot network...
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