Description

What to Expect (Job Responsibilities): - Troubleshoot and resolve technical issues related to various products and software - Build and maintain subject matter expertise of all company products and solutions - Assist customers through multiple communication channels - Report bugs and trends to stakeholders for process improvement - Provide first-class technical support to customers

Skills

technical support, Troubleshooting, Support, Customer service, Call center, Customer support

Top Skills Details

technical support,Troubleshooting,Support,Customer service,Call center,Customer support

Additional Skills & Qualifications

Nice to have: -Law enforcement background -Networking -Excellent Customer Service -Fluent with technology

Experience Level

Expert Level
Job Type & Location
This is a Contract to Hire position based out of Scottsdale, AZ.
Pay and Benefits
The pay range for this position is...