Job Description
Technical Support Engineer - Onsite - Central Manchester
This is a full-time onsite Support Engineer to provide technical support to a prestigious client, based in Central .
Job Duties:
- To help determine customer needs, as the customers first point of contact with Telefónica Tech, this is a vital role within the organisation.
- Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Equipment Room patching of access switches; Shared Printers; Audio Visual Equipment; Room Booking Tablets; Digital Signage.
- On-site engineers will also escalate incidents to the offsite team where required and will assist with on-site diagnostic and resolution activity under the guidance of the offsite team as required.
- Daily checks and management, monitoring of on-site equipment....