Technical Support Engineer

Company

Nozomi Networks

Location

dubai, dubai

Type

Full-time

            Responsibilities  Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust 
Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues. 
Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed. 
Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed. 
Develop and maintain core competency on Nozomi Networksentire product line and technologies. 
Create knowledge base content where none exists while updating existing to correctly position solutions. 
Understanding of critical account infrastructure and technical environments. 
Provide white-glove treatment for critical accounts. 
Replicate and reproduce customer issues in the lab ...
        

🍁 SearchCanadaJobs.com

Technical Support Engineer

🍁 Ready to Apply?