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Technical Support Engineer

Company

Tata Consultancy Services

Location

chennai, tamil nadu

Type

Full-time

TCS Hiring!!!


Location - TCS - Chennai, Gandhinagar


Exp Range - 6 to 10


Job Description

Job Description – Technical Support Engineer


Role Summary


Technical support for Google Workspace applications: Gmail, Groups & Contacts, and their corresponding Admin Console settings and reports, as well as related APIs.

First point of contact for Enterprise customers seeking technical support.

Second level support for lower segments technicians through consults.

Point of contact with internal engineering and business teams.


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Key Responsibilities


  • Provide remote and hands-on troubleshooting, replicating customer issues in various environments.
  • Determine optimal solutions based o...

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