Elevate your career with Evertz as a Technical Support Engineer in Burlington, Ontario. Engage with leading-edge technologies in the Media and Entertainment industry while honing your customer communication skills.
In this pivotal role, you will provide expert technical support to major global customers as part of Evertz's Enterprise Support group. Focus on maintaining superior system performance, problem-solving, and supporting both private and public cloud deployments. Your skills in network technologies and customer service are essential for ensuring client satisfaction and system uptime.
Key Responsibilities:
• Provide expert technical direction for operational issues
• Assess and troubleshoot customer applications effectively
• Recommend timely solutions using clear technical language
• Maintain consistent communication with customers and teams
• Assist in design changes and feature requests
Requirements:
• Degree in Computer, Electronics or related fiel...