Softgic S. in Colombia is seeking Technical Support Agents to provide exceptional customer support and technical assistance. Ideal candidates will have 3-4 years of experience in technical support and excellent written communication skills in English. Applicants should be familiar with support tools such as JIRA and Zendesk, and have experience with cloud-based web applications. This role involves working across different time zones and providing support in evolving technology environments. #J-18808-Ljbffr