This is a remote position.
PERMANENT DAYSHIFT, REMOTE/WFH PHILIPPINES
Position Description: Customer - Technical Support
(DAYSHIFT, WFH - AU Electrical Industry)
Fulltime - 40 Hours
VA Rate : $10AUD per hour
Job Description
Support & QA Support
Business Unit: Client Customer Support Centre
Reports to: Leading Hand Tradesman / Job Scheduling Coordinator
Primary Systems: HubSpot (The Brain) & Simpro (Technical Data)
Role Summary
This offshore role functions as the Evergreen Customer Support Call Centre. It serves as the primary point of contact for clients requiring technical assistance, effectively acting as a filter for the Job Scheduling Coordinator and the Leading Hand Tradesman. By providing immediate desktop technical suppo...