Technical Support Advisor - Identity

Technical Support AssistantCompany
A global chemical manufacturing company is currently seeking an expert of Azure AD, MFA, and SSO, as well as familiar M365 to join the team as a Technical Support Advisor.

Technical Support Advisor - Identity

Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
Experience in the enterprise customer arena

Face-to-face customer engagement skills
Excellent written, oral and presentation skills

Troubleshooting knowledge & skills
Good understanding of ITIL/Service Management
Passion for new innovative technology and drive customer transformation

Ability to deliver presentations and discuss complimentary products at a solutions leve

Abilit...