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Technical Support Administrator

Company

The Capital International Group

Location

Cape Town, Western Cape

Type

Full-time

Technical Support Administrator

Opportunity

We are seeking a detail-oriented Technical Support Administrator to join our team, supporting both project-based initiatives and business-as-usual (BAU) activities. This role is also open to someone with a keen interest in building a career in financial services specifically within the AML/CDD/EDD risk review environment. Initially, the role will focus on reviewing existing client records to ensure compliance with AML/CFT regulations and supporting the implementation of a new iDCRM system, this will include remediation activities.

What you’ll do

  • Conduct client risk assessments and apply appropriate risk ratings
  • Collect, review, and assess CDD and EDD documentation
  • Review and update client and introducer records within internal systems
  • Liaise with clients and stakeholders to obtain required information
  • Validate Source of Funds and Source of ...
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