Technical Specialist

Location:
Kowloon City, Kowloon, HK

Brand: HSBC

Area of Interest:

Closing Date: Hybrid Worker

Date: 28 May 2026

**Job description**

**GCB 5**

We are currently seeking a high calibre professional to join our team as a **Technical Specialist** .

**In this role you will:**

+ Lead the sub-team to provide IBMi 24 x7 global production support, manage the changes in implementing the strategic solutions through its design, implementation and transition into ongoing production service.
+ Identify and work on initiatives for process efficiency and service improvement projects to achieve effective and efficiency (Process. FTE
+ Manage overall daily communication with the CEP Management, local Management, stakeholders, business users and customers
+ Enhance the ongoing production service to increase customer satisfaction
+ Establish and enhance resources capacity demand vie...