• Problem-Solving: Ability to analyze issues logically and deliver effective solutions.
• Customer Service: Empathy, patience, and professionalism in handling customer concerns.
• Adaptability: Flexibility to work in fast-paced environments and learn new technologies quickly.
• Team Collaboration: Ability to work effectively with colleagues across departments.

Preferred Experience

• In English.
• 12 years of experience in technical support or IT help desk roles.
• Background in SQL, Active Directory, or cloud platforms.

What We Offer

• Competitive salary and benefits package.
• HMO and life insurance from day one.
• Paid time off and 13th month pay.
• Career growth opportunities in a supportive environment.