Job Description

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Technical Product Owner (AI/Chatbot)£60,000 - £65,000 + BonusHybrid - Manchester x2 days a week

Our client is a well-established gambling and gaming business with a strong digital presence and a growing focus on AI-driven customer experiences. They operate a live, customer-facing AI chatbot that plays a key role in customer support. Due to growth and increasing demand on the chatbot, they are now hiring a Technical Product Manager to take ownership of chatbot content and significantly improve the quality of AI conversations.

What You'll Do

• Own and maintain the chatbot knowledge base end to end
• Gather content from customer service, operational and commercial teams
• Rewrite and structure content specifically for AI understanding and intent handling
• Analyse real chatbot conversations to identify...