The Technical Manager is responsible for the overall technical and operational oversight of certification activities associated with the Informed family of certification programs. The role ensures that all certification activities are conducted in compliance with established certification requirements, certification scheme rules, and internal procedures, while supporting ongoing quality and compliance initiatives. The position provides leadership, guidance, and training to auditors to ensure impartiality, competence, and consistency in certification outcomes. Additionally, the Technical Manager is responsible for the development and continual improvement of new and existing standards.
To perform this job successfully, an individual must be able to capably perform each of the following essential duties: