Job Description :
- Report to: Technical & Business Development Manager
* Main Key performance indicators (KPIs) are:
- To improve customer Abrasive performance/productivity
- Conduct Product Trial & Acceptance at customer sites
- To support Tech/BD Manager to conduct training, survey & troubleshooting
- Ensure Product Quality & Performance as guidance from Tech manager
* Reports Responsible
- Customer abrasive/machine usage matrix
- Technical quality complaint report
- Product/customer trial report
- Competitive analysis report