Job Title: Technical Engineer (Level 2 and 3)
Type: Permanent Full-time
Location: Toronto and Montreal, hybrid 2-3 days/week
Must be bilingual Fr/En for Montreal opportunity

Overview

Our client is a global leader in the medical IT imaging space and are currently working on PACS replacement projects across Canada. They provide healthcare imaging solutions leveraging their cutting-edge technology and expertise to enhance patient care and streamline medical workflows. As a Technical Engineer your role will focus on deploying, supporting and integrating critical systems.

Your responsibilities

• Independently manage and resolve technical support cases logged in the ServiceDesk system, ensuring accurate documentation of actions, solutions, and system changes. Escalate unresolved or highly complex issues to senior engineers or specialized teams, as appropriate.
• Perform independent installation ...