Partner Relationship Management: Act as the primary technical point of contact; lead biweekly syncs and manage all communications via the "Collaboration Document."
Technical Support & Triage: Perform Level 1 troubleshooting for SDK-related issues on prototype hardware. Monitor communication channels (tickets, email, IM) to provide timely technical guidance.
Root-Cause Analysis (RCA): Conduct deep-dive analysis to differentiate between platform-level bugs and partner-side implementation errors.
Cross-Functional Liaison: Advocate for partner needs by routing complex issues to Developer Relations Engineering (DRE) teams with documented reproduction steps.
Workflow Optimization: Identify and suggest technical workarounds or optimizations specific to XR workstreams and application flows.