In a nutshell
Title: Customer Support Associate
Role: Keeping our clients confident and our support sharp - and helping us build what great support looks like next
Location: Remote, you must reside in the UK (and you must have right to work in the UK)
Days/week: Full Time
Starting Salary: £26,500 – £30,000

Working Hours
This role is built around supporting our clients across the UK and US, so our core hours reflect that. Your typical working pattern will be 1pm–9pm, allowing you to provide afternoon and evening cover across both time zones. On a rotating basis you will occasionally be asked to work a late shift (5pm–1am) or a standard day shift (9am–5pm). We'll always give you good notice for shift variations.

The Who, What, Where, When & Why
Do you love working in customer support? Have you built up solid experience handling complex queries, working with technical products, and making clients fe...