This position is part of the P&M EMEAI Technical Customer Support team.
To provide an excellent level of technical support to the customer and internal colleagues on the use of our products to ensure customer satisfaction.
Respond to telephone and email enquiries in relation to technical questions on our product line with a target enquiry response time of 24 hoursEnsures a professional and courteous response to all customers (external and internal)Provide prompt and accurate information to customers, field sales staff and other internal customers upon request in relation to technical aspects of a product or coatings specificationParticipate in customer meetings including specifiers and architectsProvide detailed technical specifications to satisfy customer needsProvide technical information on request to internal and external customersUtilise effectively for all enquiries feeding into projectsContinual devel...