Technical Customer Engineer (Technical Support & Escalation Engineering)

Join us to apply for the Technical Customer Engineer (Technical Support & Escalation Engineering) role at Nametag.

Team: Customer Success / Engineering

Do you like writing code to solve customer problems? Nametag is a category leader in identity verification, security, and account protection. We are building a world‑class, remote‑first team where engineers thrive in both technical depth and customer engagement. About the Role: We’re hiring a Technical Customer Engineer to serve as the technical escalation point for customer‑reported issues. This engineering‑adjacent role focuses on diagnosing complex integration problems, scripting and prototyping solutions, and collaborating directly with our core engineering team to drive fixes into production. This role is ideal for someone who enjoys debugging, writing lightweight code, and working closely with customers to unblock them quickly. Act as...