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Technical Consultant - Iberia region

Company

Philips

Location

Spain - Remote Based, Spain

Type

Full-time

**Technical Consultant - Iberia region**
As a Technical Consultant, you will provide technical support for Philips solutions, including installations, upgrades, preventive and corrective maintenance, repairs, and related activities at customer sites across Iberia locations.
**Your role:**
+ You will be supporting the whole Iberia region
+ Provide remote and on-site technical support to implementation and project teams.
+ Work closely with Healthcare Information Systems implementation teams during deployment and post go-live, including integration activities, third-party device connectivity, and data exploitation.
+ Act as technical lead for small to medium implementations, managing technical escalations and ensuring timely resolution.
+ Perform remote monitoring, manage alerts, open incident tickets, and drive incident resolution while maintaining clear customer communication, accurate documentation, and compliance with Philips work practices and health & safety gu...

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