Position Overview
Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes.
We are looking for a professional with Construction Engineering experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group. You will join a culture that values professional development, supports growth and rewards high performance.
Responsibilities
Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows
Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes