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Technical Account Manager (Technical Advisory)
Company
Sonar
Location
london, england
Type
Full-time
The Impact You Will Have
Grow the usage of the Sonar solution within Accounts
Increase the overall Account Sonar maturity
Lower the risk of Account churn or downgrade
Increase Account satisfaction, reduce the number of escalations
Increase the number of Sonar sponsors in the Account
Establish and maintain Sonar as a Trusted Advisor in the Account
Entice Accounts to stay current on an Active version of Sonar, to get maximal value
Influence Sonar roadmap to meet Account needs
On a Daily Basis, You Will
Actively listen and formalize Account technical pains or other adoption inhibitors
Work on plans to overcome customer pains and inhibitors
Report product technical or functional gaps internally and advocate for their resolution
Evangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvements to the cus...
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