Technical Account Manager, ASEAN As a Technical Account Manager, you will partner with customers to elevate their overall experience with Commvault – combining strategic oversight with hands‑on technical guidance. Your role is to ensure customers not only operate their environments effectively, but continue to mature, optimise and extract long‑term value.
What you will do - Work with customers who subscribe to Commvault’s Customer Success Services. Align with customers to provide strategic and tactical mentorship and assist with technical issues. Collaborate internally and externally to review business and operational challenges, provide architectural and infrastructure guidance, and propose enhanced solutions.
- Provide deep technical knowledge to customers, offering tactical and strategic guidance, connecting with sales teams, sharing customer sentiment, and providing insights.
- Engage customers through planned onsite meetings and remot...