As a Team Lead at Odido, you will be responsible for delivering exceptional support, delivering seamless onboarding and maintaining a secure experience for Odido’s customers. Leading a team of around 17-20 Customer Experience Specialists, you will drive them to meet and exceed KPI’s, boosting efficient and effective service delivery. You will also serve as the key point of contact for Odido’s stakeholders, ensuring transparent communication and their ongoing satisfaction with weWow’s partnership.
Our newest incoming brand Odido is one of the biggest telecom players in the Netherlands. With over 8 million users, they deliver fast mobile, internet & TV, but with a human touch.
They stand for tech made simple, inclusive service, and no nonsense. No small print, just clear connections for everyone.