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Team Performance Coach & Lead, Contact Center

Company

Ibex

Location

manila, metro manila

Type

Full-time

A leading customer service company is seeking a Team Manager in Manila to manage and motivate a team of technical support agents. The role involves ensuring performance metrics are achieved and providing coaching and development opportunities for team members. Candidates should have at least one year of supervisory experience and strong communication skills. The ideal candidate will possess leadership qualities, problem-solving abilities, and a passion for customer service.
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