This career opportunity is available at Personal Lines Contact Centre: Underwriting for the Team Manager: Underwriting , who will be based in Park Town .

What will you do?

• Preparation of BLO and Retention daily, weekly and monthly reports.
• Allocation of work and management of workflow for all the BLO and Retention departments.
• Reviewing and authorising the renewal of recommendations proposed by the department.
• Monitor quality of work produced and provide leadership/ coaching where necessary to encourage learning and decision-making.
• Managing the delivery of all KPA requirements in line with set standard operating procedures and service level agreements.
• On-going enhancement of the existing processes in the BLO and Retention departments by adapting and responding to changes in the environment and recommendations from external and internal sources.
• Planning and organising in order...