Hire the right people, effectively set expectations, identify behaviors and coach employees to be outstanding performers.
Identify and reinforce positive behaviors through formal and informal reward and recognition.
Execute corporate, regional and local business imperatives to optimize team results.
Encourage and develop teamwork among others and themselves.
Responsible for delivery of customer satisfaction, business results and employee satisfaction to ensure achievement of scorecard and client goals.
Comply with and ensure compliance of local, state and federal regulations and laws governing business operations, as well as corporate and client policies, procedures and guidelines.
Effectively communicate corporate and business expectations to all team members.
Responsible for leading a team of up to 20 employees.