Please be informed that at any given point in time, you can only have one “Active” application.

Philippines

Full-time

Job Qualifications

• Strong background in client relationship management
• Experience in Customer Service, Back Office, Voice, Email, Chat, and Technical Support
• Solid foundation in handling both voice and non-voice accounts
• At least two (2) years of supervisory experience in the BPO industry
• Proven track record of achieving operational and performance goals
• Strong leadership, coaching, and team-building capabilities
• Excellent verbal and written communication skills
• Ability to motivate, engage, and inspire team members
• Strong problem-solving and critical thinking skills
• Excellent organizational and time management skills

Job Responsibilities

• Lead and manage day-to-day operations by directing, planning, supervising, and evaluat...