Lead and manage the team to ensure timely and accurate processing of financing documentation are met before disbursement and endorse file submission for disbursal.
Monitor daily operations of files/ closing documents issuance of Security Cheques/ Letter Heads/ Settlement Requests obtain related approvals whenever needed etc allocate workload and track performance against SLAs and KPIs.
Prepare and submit management reports on volumes turnaround times exceptions and team performance (mainly for Security cheques RFOs Letter Heads etc.).
Coordinate with internal teams to resolve discrepancies and ensure smooth processing of applications/ cases.
Conduct regular quality checks to minimize errors and operational risks.
Act as point of contact for governance related activities and ensure timely resolution of periodic SOP reviews RCSA Audit requirements etc. <...