Supervise and manage the Personal Lease PL Team to achieve collection and recovery targets.
Lead and oversee the Invoicing Team ensuring accurate and timely invoice generation and delivery.
Ensure all customer invoices are issued and dispatched by the 10th of the following month.
Establish and monitor invoice sign-off and tracking mechanisms between Invoicing and AR teams.
Drive automation initiatives including API connectivity, system integration, and process improvements.
Manage complex customer invoicing requirements including consolidated invoices, multiple invoices against single POs, customer‑specific formats, and billing reconciliations.
Coordinate with Sales, Operations, IT, and Finance teams to resolve invoicing and collection issues.
Monitor PL receivables, overdue accounts, and support legal recovery processes where required.