Ensure updating of all departmental records pertaining to attendance, duty allocation, extra cleaning, store requisitions, lost & found, mini bar operations, inventories, guest comments andΒ incident records
Customer Service
Meet with guests on a regular basis to ascertain their views on services of the department.
Financial
Assist the Assistant Housekeeper in ordering of supplies
Carry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager
Ensure zero wastage of supplies, manpower and energ
Operational
To maximize performance and efficiency of the department by the correct allocation of areas to associates
Carry out stipulated trainings as per the departmental manual