ABOUT THE COMPANY 

1Life is the holding company of some of South Africa’s leading financial service
providers. Our portfolio includes short-term insurers, a long-term insurer, health
insurance as well as an insurance and personal finance comparison platform.
We’re pioneers with a hunger for best, bringing customer-focused innovation and
service excellence to the financial services industry. We’re an undivided team of
diverse thinkers and doers who believe in leading through technology and
pushing past their limits.

JOB PURPOSE
Manage a team's performance outputs within the retentions department.

RESPONSIBILITIES

Operations Management

Supervise others working within established operational systems.
Oversee and manage a retention team in line with targets, company goals,
objectives, policies and procedures.
Maximise customer retention.<...