The Payroll Team Lead is a key operational role, leading the Leave of Absence (LOA), Tuition Waiver (TW), Payroll Accounting Adjustment (PAA), and Payroll Reconciliation areas and related projects. The position ensures processes and procedures are in compliance with federal and provincial legislation and regulations and numerous collective agreements which cover multiple unions, associations, excluded terms and conditions and University policy.
The incumbent will ensure LOA, TW, and PAA team resolves employee submitted inquiries (ServiceNow tickets) within service level agreement timelines. They will also be responsible for hiring, training, coaching/mentoring and performance management of the team, and ensuring accurate payment and reporting of all employee payroll/benefits.
The Payroll Team Lead plays a critical role in the successful operation and improvement of Payroll services for a...