Job Summary
Global Implementation is responsible for the delivery of the Bank's Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. The team serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client's expectations) and account management support (i.e., understanding clients' business strategy and needs) to support implementation of TB products.
This role involves leading a team of Implementation Managers in Singapore, and taking responsibility for the management of a team delivering a range of client implementation activities across Transaction Banking products. The TL is responsible to drive and execute the strategy of TB Global Implementation...