We're looking for a Team Lead to help us lead a talented team of collaborative, dedicated and friendly Enterprise Customer Support Advocates.
As an Enterprise Team Lead, you will work closely with your team of Enterprise advocates, the extended Customer Support leadership and various departments throughout the company to drive the success of our customers and your team.
You will engage and partner closely with the Customer and Expansion teams to ensure service excellence is delivered to our Enterprise clients by ensuring appropriate business processes are in place, optimizing workflows and driving engagement between the client and the advocates to ensure customer support fulfillment.
This is a hybrid role and is open to applicants located within commuting distance of Mexico, City.
In this role, you will report to the Manager, Customer Support.
***Por favour asegúrese de que su currículum y su solicitud estén en inglés.
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**WHAT YOU'LL DO**:
Team Lead...