The Role

The Team Assistant will provide administrative support to UK Loss Adjusting Team on the day to day running of the business. This role can be done on a hybrid basis in our London office and will need minimum 2-3 days a week in the office.

Key Responsibilities

• Urgent case creation and management, including the following tasks:
  • Open new cases, register them on our core systems (CTA’s internal Case Management and Accounting (CMA), Go-Trex, eCases) and support ongoing management.
  • Ensure case-related expenses and disbursements are entered onto CMA before invoices are processed; investigate and resolve discrepancies.
• Produce case-related MI as required.
• Liaise with billing and treasury team.
• Travel management – coordinate travel arrangements.
• Send out meeting communications and create documents (preparation/proof‑reading of reports, letters and general client communication...