Greeting customers in a friendly manner and manage customers queries
Prepare beverages according to standardized recipes and customer preferences
Utilize proper brewing techniques and equipment to ensure the quality
Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
Prepare drinks by following the prescribed recipes and preparation techniques
Ensure knowledge of menu and products
Accurately process customer orders, handle cash and electronic payments
Act in compliance to operational policies and procedures
Communicate customer feedback to managers and recommend new menu items
Maintain cleanliness and sanitation standards in the tea barista area to meet the requirements of Health & Safety and Hygiene Protocol