Senior Counsel, External Counsel Performance

Location: Toronto, Ontario (Hybrid). Employment Type: Full Time. Pay: $180,000 – $225,000 CAD.

Department Overview

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. It provides a wide range of insurance products and services with a workforce of over 4,000 employees across Canada. The role is housed in the General Insurance line of business.

Main Responsibilities

• Develop and execute strategies to optimize external counsel performance, improving cycle times and cost efficiency.
• Monitor adherence to litigation strategy, billing discipline, and service expectations.
• Provide strategic guidance on complex matters through file review.
• Establish governance frameworks, referral protocols, and performance scorecards.
• Conduct file audits and identify trends, risks, and i...