TaskUs Molino is hiring! If you're ready to kickstart your career or take it to the next level, this is your moment! Apply ONSITE or VIRTUAL - the choice is yours!

Campaign: Onsite Voice Campaign

Job Requirements

• At least High School graduate ( Old and New Curriculum accepted)
• With or without BPO experience
• Must be willing to work onsite

Responsibilities

As a Teammate (Customer Service Representative), your responsibilities are to:

• Receive inbound and/or place outbound calls.
• Provide accurate and timely responses via email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and expand priority issues.
• Route calls to the appropriate resource when necessar...