Reports to: Operator
Owning the Talent portion of Chick-fil-A’s Five Critical Success Factors by sourcing top tier talent, engaging in growing a positive and engaged culture, and building systems to ensure that team members are trained in alignment with our Core Values.
Responsibilities:
- Develop a training plan for both FOH and BOH and tracking new team member progress.
- Create Pathway training plans that are executed by new hires at the start of their time here–work with Talent Coordinator on this.
- Connecting and leading trainers to make sure the new hire experience is world class and following Pathway Standards.
- Gather Team Member feedback to identify ways to improve morale and engagement.
- Responsible for the first 30 days of a New Hire’s journey–from hiring to 30 day evaluation.
- Ensure all promotions have proper training (Trainers, Team Leaders, Coordinators)
- Maintain reco...