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Systems Surveillance Operator

Company

Tolcon Group (Pty) Ltd

Location

goodwood, goodwood

Type

Full-time

Qualifications and Skills
  • Minimum Grade 12
  • PSIRA Registration & Call Centre certificate will be advantageous
  • MS Office
  • 3-5 years control room, CCTV, surveillance, or security monitoring experience
  • Investigative skills
  • Attention to detail
  • Problem-solving skills
  • Reporting skills
Responsibilities:

  • Actively monitor and detect threats to sites within two (2) minutes of their occurrence via the various detection methods
  • Accurate logging and verification of all detected incidents
  • Dispatching of Security personnel as well as coordination with relevant response units during active incidents.
  • Acknowledgement of the alarms.
  • Monitor, record, and report all roadside and TMC equipment malfunctions.
  • Accurate and timeous completion of all administrative functions related to KPIs

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