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Systems Engineer - Salesforce

Company

Gartner

Location

Gurugram, Haryana

Type

Full time

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About this role 
Join our IT department as a Systems Engineer specializing in L2 and L2+ support for the force.com platform. You’ll play a critical role in ensuring system reliability, resolving complex technical issues and supporting seamless operations for our business users. 

What you’ll do 

  • Deliver L2/L2+ technical production support for the force.com platform in a 24 x 
  • 5 environment
  • Troubleshoot and resolve escalated incidents, assist team in root cause analysis 
  • and support integrations
  • Instrument...
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