Assist and contribute in determining the IT business needs of the organization; create business scenarios, system flowchart, & acceptance criteria
Prepare all test scenarios given by the process owners and system users.
Formulate a test plan to include a test schedule, system/module to be tested, the databases/tables/data to be tested, test scenarios and the expected results.
Conduct all system/software testing
Based on the analysis and together with the application developers propose solution/s to address the bugs and errors found during the test phase.
Continuously assess and benchmark existing systems for inefficiencies; resources used, user experience, competitor’s alternative solution
Maintain updated knowledge of industry trends and advancements
Recommend improvements in the software to enhance user experience