The Focus Group in Sandton, South Africa is seeking a System Administrator to manage the Voice-of-the-Client tools, including Cemantica for client journey mapping and Qualtrics for client experience surveying. This role requires performing according to the Service Level Agreements to ensure production and service delivery effectiveness.
Essential qualifications include a Matric/NQF Level 12, along with an IT Diploma or an IT-related degree. Certifications in the relevant Experience Design or Measurement tools are also necessary. Join a team dedicated to enhancing client experiences through effective technology management. #J-18808-Ljbffr